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Claude Desktop Configuration

Step-by-step setting for connecting the MCP server to Claude Desktop on macOS or Windows, with examples of interactions and troubleshooting tips.

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This guide shows you how to configure the MCPServer platform with the Claude Desktop app, allowing Claude to interact with your compliance data directly from the desktop interface.

  • Installed Claude Desktop app (available for macOS and Windows)
  • A court running the API platform

Choose the end point for your platform environment:

Environment MCP URL
the platform US https://us.probo.com/api/mcp/v1
the platform EU https://eu.probo.com/api/mcp/v1
Custom https://your-probo-instance.com/api/mcp/v1

The ___ZBT_I18N_RUNTIME_BLOCK_171__ segment is required.

1. Locate Claude Desktop Configuration File

Locate Claude Desktop Configuration File

The location of the Claude Desktop configuration file depends on the operating system:

macOS:

Terminal window
~/Library/Application Support/Claude/claude_desktop_config.json

Windows:

Terminal window
%APPDATA%\Claude\claude_desktop_config.json

Edit the file claude_desktop_config.json and add the server platformMCP:

{
"mcpServers": {
"probo": {
"type": "http",
"url": "https://your-probo-instance.com/api/mcp/v1"
}
}
}

Replace https://your-probo-instance.com/api/mcp/v1 with the URL of the platform instance.

After saving the configuration:

  1. Quit Claude Desktop completely
  2. Restart the application
  3. At first use, Claude Desktop will open a browser window to authorize access to your platform court through OAuth – log in and grant access

To check if the server is working:

  1. Open Claude Desktop
  2. Start a new conversation
  3. Try asking: "List all the organizations I have access to"
  4. Claude should use the listOrganizations tool to obtain your data.

You can also check the MCP server status by searching for the platform server in Claude Desktop’s status indicators.

Once configured, you can interact with the platform data naturally:

You: "Show me all high-priority risks in my organization"
Claude: I'll fetch the risks for you.
[Uses listRisks tool]
Here are the high-priority risks:
1. Data breach from third-party systems
2. Inadequate access controls
...
You: "Add a new third party called 'CloudStore Inc' that provides storage services"
Claude: I'll add that third party for you.
[Uses addThirdParty tool]
Successfully added CloudStore Inc as a third party.
You: "What compliance measures are currently in progress?"
Claude: Let me check the measures.
[Uses listMeasures tool with state filter]
You have 5 measures in progress:
- Employee security training
- Password policy enforcement
...

MCP Server Not Loading

MCPServer Not Loading

If the server does not appear:

  1. Check the syntax of the configuration file (must be valid JSON)
  2. Check the URL of the platform is accessible from your device.
  3. Check Claude Desktop logs for errors

View Claude Desktop Logs:

macOS:

Terminal window
tail -f ~/Library/Logs/Claude/mcp*.log

Windows:

Terminal window
type %APPDATA%\Claude\logs\mcp*.log

If requests timeout:

  • Check if your platform court is running and accessible
  • Check firewall settings
  • Make sure that the network allows connections to the platform’s URL

Tool Not Found Errors

“Tool Not Found Errors”

If Claude says the tools are not available:

  • Restart Claude Desktop completely
  • Check the serverMCPloaded without errors in logs
  • Check if your platform court accepts MCPAPI
  • Make sure you use a compatible version of Claude Desktop
  • Use HTTPSAlways connect to the platform via HTTPS in production
  • Audit accessReviewing access logsMCPin your platform court

Need help with Claude Desktop configuration?

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